Get to know us

We have been servicing Te Puke, Tauranga and the wider Bay of Plenty area for over 25 years. From low level technology needs – to leading-edge future technologies, VisionLab can provide you with ongoing support, both onsite and remotely. We are powered by our people.

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Peter Edwards

Peter Edwards

Director

As our founder and owner of VisionLab, Peter is leading us into the future of ICT. With a background in electronic servicing, he is an experienced ICT technician and computer systems engineer. His focus is growing the business and gathering a strong team to support him in his vision to supply the wider Bay of Plenty region with quality computer and ICT solutions. Core to Peter’s motivation, is the desire to work with our clients, providing reliable and effective ICT solutions that enable them to be as productive as possible and empowering them to do what they do best.

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Nikki Hull

Nikki Hull

Finance & HR Manager

After spending over a decade living in London and traveling extensively, Nikki returned to New Zealand and started her own business in book keeping and accounting.

Joining VisionLab in 2013, Nikki is charged with connecting the financial dots, and is a key advisor for sustainable growth, and productive development.

Our Solution Architects & Engineers

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Antoine Pol-Simon

Antoine Pol-Simon

Service Manager

Antoine’s career in IT started over 15 years ago in the French Marines, leading him to complete his Masters degree in Network and Systems  Management.

With a broad range of experience in both IT and in his life in general, he likes to focus on improving our customer’s businesses through the use of new technologies. As a Prince 2 Practitioner, Antoine believes that processes, communication and accountability are key aspects in delivering excellence in customer service.

In his downtime, he loves to explore his new home country, particularly our amazing bush and ocean waters we have in Aotearoa.

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Iain Gibson

Iain Gibson

Senior IT Systems & Networks Engineer

Iain adds his experience in the corporate world to our team. Originally from England, Iain brings his dry wit and attention to detail to his work.

With vast experience in the Linux world as a systems analyst, Iain is enjoying the challenge associated with a growing business and is a valuable addition to our Technical Staff.

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Shaun Blair

Shaun Blair

Senior IT Systems & Networks Engineer

Shaun ran his own successful ICT business in South Africa before he and his family immigrated to New Zealand to join our team.

With his practical experience and wide knowledge of Microsoft products, networking, and PBX systems, he has become a valuable asset to our team.

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Nick Robinson

Nick Robinson

IT Support Technician

Since joining us in May, Nick has brought a positive and professional presence to our team as our Helpdesk Technician, providing global helpdesk level support to our customers.
He started his IT career in 2017, working in technology-related roles exercising, his problems solving skills and providing technical support to a wide variety of clients.
He completed a Bachelor of Information Technology, and still found time to tutor to his peers as well.
Nick has a love of all things IT, gaming, programming, fishing, comics and spending time with his friends and family.

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Stephen Hooper

Stephen Hooper

Senior IT Systems Engineer

Starting out as a Retail Assistant Manager while completing his Engineering Technology degree, has driven Stephen to provide excellent customer service to all his clients.

With over 15 years’ experience, beginning as a junior IT admin and working up through various roles to project and solutions engineering, Stephen has had many opportunities to work with a large variety of technologies.

His recent focus has been assisting customers in migrating away from legacy onsite infrastructure, to cloud platforms thereby providing a more modern, secure, and streamlined environment.

With his strong background in IT and can do attitude, Stephen takes pride in saying he has never purchased a computer off the shelf and has always built his own.

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Thyran Wright

Thyran Wright

Senior IT Systems Engineer / Web Developer

From a young age Thyran enjoyed taking things apart and learning how they worked.

His curiosity with electronics and technology led him to working with ICT around the world, eventually settling in New Zealand in 2015, because of the natural beauty and lifestyle our country offers.

He brings his calm personality and extensive experience to our team and feels at home with VisionLab. Thyran also has a love of all things outdoors, including rugby (of course), surfing, hiking and fishing.

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Trevor Abels

Trevor Abels

IT Systems Technician / PBX Engineer

After starting out in a Telecom warehouse and working his way up to a PBX technician in Vancouver Canada, Trevor moved to the Cayman Islands and worked  for 14 years with their local ISP (Internet Service Provider), as a Senior Technician specialising in PBX, Internet, and Networking.

Trevor moved to New Zealand in December 2014, joining the VisionLab team in 2017. While he specialises in PBX, Networking, and Cloud Services, Trevor’s sense of humour and great customer relations are of equal value to our VisionLab team.

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Varun Saini

Varun Saini

IT Systems Technician

Varun joined our team in 2018, bringing with him over 10 years’ product experience from working with Hewlett Packard, Dell, Lenovo, IBM, Apple, 3M, Cisco, NCR and Unisys equipment in both India and New Zealand. 

This broad range of product knowledge enables him to troubleshoot a wide range of computer problems for our customers, making him our IT troubleshooting Guru. When he is not waving his IT magic wand, he loves spending time with his family and learning the art of photography.

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Fabio Saldanha

Fabio Saldanha

IT Support Technician

Fabio enjoys surfing, hiking, snowboarding, and dancing. With interests in travelling, learning new languages, and meeting new people, he moved from São Paulo, Brazil to New Zealand in 2019 where he completed a post graduate degree in Business Informatics.

In February 2022, Fabio joined the VisionLab team as our new Helpdesk Technician. He brings with him over 10 years of experience working in service desk and help desk support roles. With his dedication and efforts to customer service being recognised with employee awards in his previous roles, Fabio is a valued addition to our Team.

Our Software Engineers

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Michael May

Michael May

Software Development Engineer

Michael has been a part of the VisionLab team since 2004 when he worked part-time during the school holidays. After gaining his Masters degree in Computer Science, he returned to head up our Software Development team.

When he’s not in front of a computer he can be found on his kiwifruit orchard or cleaning his workshop.

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Robert Bush

Robert Bush

Software Development Engineer

Robert has many years of experience as a Software Engineer with proficiency in PHP, Ruby, Python, C#, Java, Javascript, Basic, Android development, HTML, CSS, and SQL, just to name a few. 

He brings these skills to our Software Development team, and when he’s not out riding his motorbike, he’s dreaming in Ruby code.

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Jacek Pakulski

Jacek Pakulski

Software Development Engineer

Jacek has been working as a Software Developer for over 20 years and when he’s not running, taking photos, learning guitar or winning Husband of the Year for 10 years running (according to his wife), he’s adding his valuable knowledge to our Software Development team.

Our Support Team

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Tania Arnott

Tania Arnott

Business Operations Administrator

Tania has been with us since 2010 filling many roles, including administration, accounts, and some technical support.

She is in charge of our workshop reception and is usually your first port of call when needing technical support. She will either help you herself, or directing you to one of our ICT Technicians. Tania helps keep the workshop on track ensuring that work is completed in a timely fashion, while keeping the clients informed of progress

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Clare Rickerby

Clare Rickerby

Business Operations Administrator

Clare brings years of customer service experience and admin support to her role with VisionLab.

Being one of our first points of contact, she is here to help you directly or guide you to the right person to resolve your query.

Jordan Dench

Jordan Dench

Business Operations Administrator

With a strong background in customer service, Jordan joined our team to take care of our clients at Front of House.

Jordan has always had an affinity with providing great service. Her previous roles have involved customer interactions, team workload management, administration and reporting, along with invoicing and procurement responsibilities.

With her natural people skills, Jordan’s most recent role led to a 2IC position. While the IT industry might be a completely new field of expertise for her, she enjoys the challenge of learning new things while taking care of our customers’ needs.